FAQs
Frequently Asked Questions
How does your cleaning app work?
The app allows you to directly send messages to our operators and supervisors so they can address issues in real time. You can request supplies, ask for before/after photos, and adjust schedules.
Will different people be assigned to my location?
No! At Spotless, we assign one cleaner to each location so you can build a rapport and ensure specific details are addressed each time.
Will a cleaning operator arrive at different times?
We create a schedule based on your preference, so you will know when the cleaner arrives and leaves each session.
Do I have to commit to a long-term contract?
No! We are confident in our ability to deliver consistent value, so we will never lock you into an annual contract.
How do you determine a good candidate for your staff?
We have an interview process specifically designed to find the best candidates and pay above minimum wage to ensure we are hiring top performers.